Pan Pacific Hanoi | Hotel in Hanoi

| 8.2 (351 Reviews) | 12 Bathrooms 40 Guests

Hotel in Truc Bach, Hanoi

Soaring twenty floors above the city, Pan Pacific Hanoi offers views of the West Lake, Truc Bach Lake and Red River. Just minutes from the city center, guests can visit the vibrant Old Quarter, located just 1.9 mi from the property, or enjoy a stroll by the lake. It features a full spa, indoor heated all-season swimming pool with retractable roof and complimentary WiFi throughout the property. Pan Pacific Hanoi is 1.7 mi from Thang Long Water Puppet Theater. Attractions less than a 10-minute drive away include the famous Hoan Kiem Lake as well as Ba Dinh Square, Dong Xuan and night markets. The rooms feature a contemporary style and are decorated with yellow, neutral tones, modern furnishings and Vietnamese designs. They each feature flat-screen LCD TV and fully-stocked mini-bar. Private bathrooms are fitted with a bathtub or shower and provide French bathroom amenities. Pan Pacific Hanoi offers plenty of food options that include Ming Restaurant that serves authentic dim sum dishes and an array of Chinese delicacies. Pacifica offers a buffet of international cuisines. Guests who wish to simply kick back with a drink can visit the Summit Lounge located on the roof top, which features a panoramic view of the city, or the Song Hong Bar. Pan Pacific Hanoi can host small or large meetings and events at their state-of-the-art, dedicated business center.

Pan Pacific Hanoi is located in Hanoi.

This 236 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, Pool, and several others. This is a 5 star rated property and has over 351 reviews with the average score of 8.2 . Coming to Hanoi and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 236 Bedrooms Hotel if you want to learn more about this BedroomVillas.co.uk place in Hanoi. These details are authentic, as they are provided by our partner, booking.com.

This Pan Pacific Hanoi in Hanoi is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Pan Pacific Hanoi”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

1 Thanh Nien Road, Hanoi, 10000, Vietnam

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Private Pool

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Security/Safety

Business Services

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Heating

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Restaurant

Special diet meals (on request)

Kids' meals

Coffee house on site

Breakfast in the room

Kid-friendly buffet

Fruit

Snack bar

Wine/Champagne

Parking

Parking on site

Private Parking

Accessible parking

Free parking

Parking garage

Parking

Accessibility

Wheelchair accessible

Toilet with grab rails

Activities

Hair coloring

Hairstyling

Personal trainer

Hot tub/Jacuzzi

Foot massage

Haircut

Fitness classes

Body treatments

Indoor pool (year-round)

Indoor pool

Neck massage

Massage

Steam room

Back massage

Beauty services

Foot bath

Spa/Wellness packages

Sauna

Fitness

Manicure

Locker rooms

Couples' massage

Facial treatments

Full-body massage

Spa facilities

Fitness center

Body scrub

Pedicure

Waxing services

Yoga classes

Hair treatments

Happy hour

Spa lounge/Relaxation area

General

Heating

Facilities for disabled guests

Safe

Non-smoking rooms

Wifi in all areas

Family rooms

Soundproof rooms

Air conditioning

Smoke-free property

Elevator

Designated smoking area

Guest Services

Packed lunches

Daily housekeeping

Fax/Photocopying

Shared lounge/TV area

Laundry

Currency exchange

24-hour front desk

Ironing service

Room service

Express check-in/out

Concierge

Babysitting/Child services

Business center

Grocery deliveries

Baggage storage

Dry cleaning

Tour desk

Private check-in/out

Meeting/Banquet facilities

ATM on site

Suit press

Hair/Beauty salon

Invoice provided

Internet

Wifi

Free Wifi

Internet

Outdoors

Sun deck

Terrace

BBQ facilities

Security/Safety

CCTV outside property

Smoke alarms

Key card access

Security alarm

CCTV in common areas

Fire extinguishers

24-hour security

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation disinfected between stays

Use of cleaning chemicals that are effective against coronavirus

Food can be delivered to guest accommodation

All plates, cutlery, glasses, and other tableware sanitized

Breakfast to-go containers

Delivered food covered securely

Staff follow all safety protocols as directed by local authorities

Thermometers for guests provided by property

Hand sanitizer in guest accommodation and common areas

Process in place to check health of guests

Face masks for guests available

Access to healthcare professionals

First aid kits available

Contactless check-in/out

Physical distancing rules followed

Cashless payment available

Spa

Rooftop pool

Beach chairs/Loungers

Heated pool

Swimming pool

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are not allowed

Please note that the name on the credit card used for the booking should correspond to the guest staying at the property. for reservations made by a third party, you will need to complete an authorization form and present a copy of the person's id and credit card, extra beds are subject to availability upon check-in, please note that sofitel plaza hanoi has been rebranded to pan pacific hanoi since 1 october 2016.

Reviews

Value for money:

8.19

Location:

8.62

Staff:

9.08

Facilities:

8.5

Comfort:

8.91

Cleanliness:

8.83

Shafiq

Jun 3, 2026 07:00:00 AM

Review Score: 8

Singapore

Reviewer Type: Couple

Travel Purpose: leisure

Positive: The location, view and staff were super friendly

Negative: For the price point, totally understand that it’s pan pacific, the rooms were slightly dated and you can see signs of wear and tear.

Summary: Would return again if things were updated, overall staff were amazing

See All Reviews

Room Arrangement

Room Info	Facilities
Pacific Club Room Room Type: Twin/Double Room Size: 35 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Body soap, Private bathroom, Shower, Shower cap, Towels, Bathtub or shower, Hairdryer, Toothbrush, Shampoo, Bathtub, Free toiletries, Toilet paper, Toilet, Slippers, Conditioner, Bathrobe General Heating, Safe, Carpeted, Trash cans, Soundproof, Key card access, Air conditioning, Smoke Alarm Media & Technology Flat-screen TV, Telephone, TV, Streaming service (like Netflix), Cable channels, Satellite channels Services Executive lounge access, Wake-up service/Alarm clock, Wake-up service Living Area Desk View View, River view, City view Kitchen Electric kettle Bedroom Linens, Wardrobe or closet Accessibility Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible Room amenities Feather pillow, Socket near the bed, Clothes rack Pool and Spa Heated pool Exclusive services Private check-in/out in the executive lounge, Complimentary breakfast in the executive lounge
Deluxe Double Room Room Type: Double Room Size: 35 m² 1 King bed(s) Bed 2 Twin bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Body soap, Private bathroom, Shower, Shower cap, Towels, Bathtub or shower, Hairdryer, Toothbrush, Shampoo, Bathtub, Free toiletries, Toilet paper, Toilet, Slippers, Conditioner, Bathrobe General Heating, Safe, Carpeted, Trash cans, Interconnecting room(s) available, Soundproof, Key card access, Air conditioning, Smoke Alarm Media & Technology Flat-screen TV, Telephone, TV, Streaming service (like Netflix), Cable channels, Satellite channels Services Wake-up service/Alarm clock, Wake-up service Living Area Desk View View, River view, City view, Quiet street view Kitchen Electric kettle Bedroom Wardrobe or closet Accessibility Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible Room amenities Feather pillow, Socket near the bed, Clothes rack Pool and Spa Heated pool
Premier Lake View Room Room Type: Double Room Size: 35 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Body soap, Private bathroom, Shower, Shower cap, Towels, Bathtub or shower, Hairdryer, Toothbrush, Shampoo, Bathtub, Free toiletries, Toilet paper, Toilet, Slippers, Conditioner, Bathrobe General Heating, Safe, Carpeted, Trash cans, Soundproof, Key card access, Air conditioning, Smoke Alarm Media & Technology Flat-screen TV, Telephone, TV, Streaming service (like Netflix), Cable channels, Satellite channels Services Wake-up service/Alarm clock, Wake-up service Living Area Desk View View, River view, Lake view Kitchen Electric kettle Bedroom Linens, Wardrobe or closet Accessibility Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible Room amenities Feather pillow, Socket near the bed, Clothes rack Pool and Spa Heated pool
Studio Suite Room Type: Double Room Size: 48 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Body soap, Private bathroom, Shower, Shower cap, Towels, Bathtub or shower, Hairdryer, Toothbrush, Shampoo, Bathtub, Free toiletries, Toilet paper, Toilet, Slippers, Conditioner, Bathrobe General Heating, Safe, Carpeted, Trash cans, Soundproof, Key card access, Air conditioning, Smoke Alarm Media & Technology Flat-screen TV, Telephone, TV, Streaming service (like Netflix), Cable channels, Satellite channels Services Executive lounge access, Wake-up service/Alarm clock, Wake-up service Living Area Sofa, Sitting area, Desk View View, City view, Lake view Kitchen Electric kettle Bedroom Linens, Wardrobe or closet Accessibility Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible Room amenities Feather pillow, Socket near the bed, Clothes rack Pool and Spa Heated pool Exclusive services Private check-in/out in the executive lounge, Complimentary breakfast in the executive lounge
One-Bedroom Premier Serviced Suite Room Type: Apartment Room Size: 60 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Body soap, Private bathroom, Shower, Shower cap, Towels, Bathtub or shower, Hairdryer, Toothbrush, Shampoo, Bathtub, Free toiletries, Toilet paper, Toilet, Slippers, Conditioner, Bathrobe General Heating, Safe, Trash cans, Soundproof, Iron, Key card access, Hardwood or parquet floors, Air conditioning, Smoke Alarm, Ironing facilities Media & Technology Flat-screen TV, Telephone, TV, Streaming service (like Netflix), Cable channels, Satellite channels Services Executive lounge access, Wake-up service/Alarm clock, Wake-up service Kitchen Washing machine, Microwave, Kitchenette, Electric kettle, Refrigerator, Cleaning products, Kitchenware, Oven, Kitchen, Dining table Living Area Sofa, Sitting area, Desk, Dining area Bedroom Linens, Wardrobe or closet Accessibility Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible Room amenities Feather pillow, Socket near the bed, Clothes rack Pool and Spa Heated pool View Quiet street view
One-Bedroom Executive Serviced Suite Room Type: Apartment Room Size: 60 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Body soap, Private bathroom, Shower, Shower cap, Towels, Bathtub or shower, Hairdryer, Toothbrush, Shampoo, Bathtub, Free toiletries, Toilet paper, Toilet, Slippers, Conditioner, Bathrobe General Heating, Safe, Trash cans, Soundproof, Key card access, Hardwood or parquet floors, Air conditioning, Smoke Alarm Media & Technology Flat-screen TV, Telephone, TV, Streaming service (like Netflix), Cable channels, Satellite channels Services Executive lounge access, Wake-up service/Alarm clock, Wake-up service Kitchen Washing machine, Microwave, Kitchenette, Electric kettle, Refrigerator, Cleaning products, Kitchenware, Oven, Kitchen, Dining table Living Area Sofa, Sitting area, Desk, Dining area Bedroom Wardrobe or closet Accessibility Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible Room amenities Feather pillow, Socket near the bed, Clothes rack Pool and Spa Heated pool
Two-Bedroom Premier Serviced Suite Room Type: Apartment Room Size: 90 m² 2 Twin bed(s) Bed 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Body soap, Private bathroom, Shower, Shower cap, Towels, Bathtub or shower, Hairdryer, Toothbrush, Shampoo, Bathtub, Free toiletries, Toilet paper, Toilet, Slippers, Conditioner, Bathrobe General Heating, Safe, Trash cans, Soundproof, Iron, Key card access, Hardwood or parquet floors, Air conditioning, Smoke Alarm, Ironing facilities Media & Technology Flat-screen TV, Telephone, TV, Streaming service (like Netflix), Cable channels, Satellite channels Services Executive lounge access, Wake-up service/Alarm clock, Wake-up service Kitchen Washing machine, Microwave, Kitchenette, Electric kettle, Refrigerator, Cleaning products, Kitchenware, Oven, Kitchen, Dining table Living Area Sofa, Sitting area, Desk, Dining area Bedroom Linens, Wardrobe or closet Accessibility Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible Room amenities Feather pillow, Socket near the bed, Clothes rack Pool and Spa Heated pool
Two-Bedroom Executive Serviced Suite Room Type: Apartment Room Size: 90 m² 1 King bed(s) Bed 2 Twin bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Body soap, Private bathroom, Shower, Shower cap, Towels, Bathtub or shower, Hairdryer, Toothbrush, Shampoo, Bathtub, Free toiletries, Toilet paper, Toilet, Slippers, Conditioner, Bathrobe General Heating, Safe, Trash cans, Soundproof, Iron, Key card access, Hardwood or parquet floors, Air conditioning, Smoke Alarm, Ironing facilities Media & Technology Flat-screen TV, Telephone, TV, Streaming service (like Netflix), Cable channels, Satellite channels Services Executive lounge access, Wake-up service/Alarm clock, Wake-up service Kitchen Washing machine, Microwave, Kitchenette, Electric kettle, Refrigerator, Cleaning products, Kitchenware, Oven, Kitchen, Dining table Living Area Sofa, Sitting area, Desk, Dining area Bedroom Linens, Wardrobe or closet Accessibility Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible Room amenities Feather pillow, Socket near the bed, Clothes rack Pool and Spa Heated pool
Deluxe King Room with Lake View Room Type: Double Room Size: 35 m² 1 King bed(s) Bed 2 Twin bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Body soap, Private bathroom, Shower, Shower cap, Towels, Bathtub or shower, Hairdryer, Toothbrush, Shampoo, Bathtub, Free toiletries, Toilet paper, Toilet, Slippers, Conditioner, Bathrobe General Heating, Safe, Carpeted, Trash cans, Interconnecting room(s) available, Key card access, Air conditioning, Smoke Alarm Media & Technology Flat-screen TV, Telephone, TV, Streaming service (like Netflix), Cable channels Services Wake-up service/Alarm clock, Wake-up service Living Area Desk View View, Lake view Kitchen Electric kettle Bedroom Linens, Wardrobe or closet Accessibility Accessible by elevator, Upper floors accessible by elevator Room amenities Feather pillow, Socket near the bed, Clothes rack Pool and Spa Heated pool
Pacific Club King Room with Lake View Room Type: Double Room Size: 35 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Body soap, Private bathroom, Shower, Shower cap, Towels, Bathtub or shower, Hairdryer, Toothbrush, Shampoo, Bathtub, Free toiletries, Toilet paper, Toilet, Slippers, Conditioner, Bathrobe General Heating, Safe, Carpeted, Trash cans, Key card access, Air conditioning, Smoke Alarm Media & Technology Flat-screen TV, Telephone, TV, Streaming service (like Netflix), Cable channels Services Executive lounge access, Wake-up service/Alarm clock, Wake-up service Living Area Desk View View, Lake view Kitchen Electric kettle Bedroom Wardrobe or closet Accessibility Accessible by elevator, Upper floors accessible by elevator Room amenities Feather pillow, Socket near the bed, Clothes rack Pool and Spa Heated pool Exclusive services Private check-in/out in the executive lounge, Complimentary breakfast in the executive lounge
Studio Suite with Balcony Room Type: Suite Room Size: 50 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Body soap, Private bathroom, Shower, Shower cap, Towels, Bathtub or shower, Hairdryer, Toothbrush, Shampoo, Bathtub, Free toiletries, Toilet paper, Toilet, Slippers, Conditioner, Bathrobe General Heating, Safe, Carpeted, Trash cans, Key card access, Air conditioning, Smoke Alarm Media & Technology Flat-screen TV, Telephone, TV, Streaming service (like Netflix), Cable channels Services Executive lounge access, Wake-up service/Alarm clock, Wake-up service Outdoors Balcony Living Area Sofa, Sitting area, Desk View View, City view, Lake view Kitchen Electric kettle Bedroom Wardrobe or closet Accessibility Accessible by elevator, Upper floors accessible by elevator Room amenities Feather pillow, Socket near the bed, Clothes rack Pool and Spa Heated pool Exclusive services Private check-in/out in the executive lounge, Complimentary breakfast in the executive lounge
One-Bedroom Deluxe Apartment Room Type: Apartment Room Size: 65 m² 1 King bed(s) Bed	Bathroom Body soap, Private bathroom, Shower, Shower cap, Bathtub or shower, Hairdryer, Toothbrush, Shampoo, Bathtub, Free toiletries, Toilet paper, Toilet, Slippers, Conditioner, Bathrobe General Heating, Safe, Trash cans, Key card access, Air conditioning, Smoke Alarm Media & Technology Flat-screen TV, Telephone, TV, Streaming service (like Netflix), Cable channels Services Executive lounge access, Wake-up service/Alarm clock, Wake-up service Kitchen Microwave Bedroom Wardrobe or closet Accessibility Accessible by elevator, Upper floors accessible by elevator Room amenities Feather pillow, Socket near the bed, Clothes rack Pool and Spa Heated pool

FAQ's

Is this Pan Pacific Hanoi pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Pan Pacific Hanoi?

Check-in time for Pan Pacific Hanoi starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Pan Pacific Hanoi have a swimming pool?

Yes, this Pan Pacific Hanoi has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Pan Pacific Hanoi?

Best-rates for the Pan Pacific Hanoi starts from $144 per night with includes Air Conditioner, Parking, Pool, Designated Smoking Area, TV, View, Wheelchair Accessible, Private Pool, Ocean View, Balcony/Terrace, Oceanfront, Accessibility, Security/Safety, Business Services, Wellness Facilities, Spa, Restaurant, Bar, Toiletries, Guest Services, Entertainment, Breakfast, Barbecue/Outdoor Cooking, Child Friendly, Heating, Hot Tub, Internet, Laundry with all other facilities. BedroomVillas.co.uk matches every traveler with their perfect villa, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Pan Pacific Hanoi a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Pan Pacific Hanoi wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Pan Pacific Hanoi is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Pan Pacific Hanoi?

Based on the information reported by the owner or manager, the Pan Pacific Hanoi indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Pan Pacific Hanoi?

Based on the information reported by the owner or manager, details for the cancellation policy for the Pan Pacific Hanoi are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

£105